Job Title: Client Services Coordinator
FSLA Status: Salary Exempt
Work Schedule: Monday-Friday; hours may vary
Reports to: Canine Program Director
Job Summary
Clear Path for Veterans is Upstate New York’s Veteran Resource Center serving as a hub of information, programs and services for veterans and their families. The incumbent of this position is responsible for supporting our mission of maximizing overall holistic warrior care and wellness by maintaining professional, clear, and consistent communication with each Canine Program client. The Client Services Coordinator is the primary contact for clients. This position identifies and provides additional support, as needed, for clients participating in the Canine Program. Additional support may include, but is not limited to, guidance throughout the program enrollment application process and referring clients to other programs and services on a case-by-case basis. This position engages and works with the Canine Program team to maintain, develop, and improve upon systems and process to increase efficiency across each program.
Primary Functions
Education and Experience Needed
Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position
Additional Requirements
Work Location
As a Canine Program team member, work locations will vary depending on day-to-day tasks and responsibilities. Active attendance at Clear Path for Veterans main location will be required when not conducting off-site tasks.
Job-related Physical Abilities needed in order to perform the job in a satisfactory manner
Must possess speech and hearing sufficient for telephone and in-person communications. Manual dexterity sufficient for constant use of computer keyboard and other office equipment. Vision sufficient for frequent use of a computer monitor, developing and reading paperwork. Must be able to stand and be actively mobile for extended periods of time, including bending, stooping, reaching, running, balancing, etc. Must be able to lift a minimum of 35 lbs.
Expectations
The preferred method to apply for this position is through the following link:
https://clearpath4vets.talentnest.com/en/posting/55483
A cover letter is REQUIRED to be considered for the position and should be attached to the application. Only qualified candidates need apply. Applicants will not be contacted unless selected for further screening or interview. The application period will close on Thursday, February 06, 2020, at 11:59 pm EST.