Warriors Working Manager - Clear Path for Veterans

Job Title: Warriors Working Manager                                                                     

FLSA Status: Salary Exempt + Commission                                                                 

Work Schedule: Mon-Fri hours 9:00AM-4:30 PM; hours may vary occasionally                                                                              

Clear Path for Veterans, Inc. (CPV or Clear Path), is Upstate New York’s Veteran Resource Center serving as a hub of information, and providing programs and services for veterans and their families. The Warriors Working Manager is responsible for managing Clear Path’s employment placement activities, including educational services to Veterans and employers. A strong sales and marketing background is essential to carrying out the primary functions of this position. The main goal of this position is to ensure Veterans are placed into appropriate careers and receive holistic warrior care. This position reports to the Executive Director and coordinates internally with the Peer Support team. Military recruiting experience is not required but is of great value to the organization and the Clear Path mission. 

PRIMARY FUNCTIONS

Identify potential Clear Path clients (employers and Veterans), focused on successful employment for Veterans.

For Veterans:

• Determine job readiness, including identifying skills and barriers to employment.
• Make referrals to appropriate training programs to close the skills gap.
• Prioritize wellness needs to ensure holistic warrior care at all times.
• Provide one-on-one career counseling, including the implementation of employment development plans.
• Develop resumes, lists of references, and education for the job search process.

For Employers:

• Present, promote, and market Warriors Working contingency search recruiting services in the 33-county service area.
• Establish, develop, and maintain relationships with all potential and current Warriors Working clients.
• Work in conjunction with the Executive Director to solidify and optimize all Warriors Working client relationships for the overall benefit of Clear Path.
• Ensure prospective employers understand the unique opportunity employing Veterans brings to an organization through promoting and marketing their value.
• Make referrals to employers with best possible clients according to Warriors Working service agreements.

Warriors Working Program:

• Analyze Warriors Working territory/market’s potential and achieve targeted sales goals.
• Maintain accurate files on all client leads, existing accounts and other client-related activities.
• In partnership with the Outreach Program, offer Military & Warrior Culture Training.

Outreach Related:

• Maintain regular contact with Veterans and all employers to ensure successful career placement.
• Maintain relationships, throughout the Clear Path for Veterans service delivery area with all government and community service programs, agencies and facilities.
• Continuously work to develop professional relationships, training opportunities, and job leads with employers for existing and potential clients.
• Actively participate in outside marketing efforts to promote CPV programs and the hiring of veterans by local area employers, to include group presentations, job fairs, employer recognition recruitment events, and other activities as needed.

 Identify, establish and maintain contact, with the homeless or at-risk veteran population, including incarcerated, female Veterans and families.

Measuring Success:

• Consistently meet and exceed quarterly goals for securing new prospective employers who then contract with CPV to receive qualified Veteran candidates for placement to the employer’s available positions.
• Prepare and conduct job readiness special workshops, focus groups and networking sessions to assist veteran job seekers and employers.
• Assist in developing successful outreach strategies and attend special events that increase sustainability of CPV employment program initiatives.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual Warriors Working territory analyses.
• Complete other related duties as assigned.

EDUCATION and EXPERIENCE:

Bachelor’s degree in Marketing or other sales related field (Joint Service Transcripts accepted) and 1-2 years of relevant work experience or; Associates degree in Marketing or other sales related field (Joint Service Transcripts accepted) and 4-5 years of relevant work experience. 

Skills, Knowledge, and Abilities Needed to Perform Effectively in the Position:

• Strong, communication, negotiation and interpersonal skills. 
• Strong organizational skills and attention to detail.
• Ability to prospect for new leads in order to meet or exceed quarterly new Veteran client and employer recruitment goals.
• Strong closing skills.
• Strong Presentation Skills.
• Knowledge of the Central New York Community and the surrounding counties to include familiarity with local industries and businesses.
• Demonstrated ability to develop and maintain good working relationships with employers.
• Understanding of the non-profit and human services sector.
• Ability to work with a diverse group of individual personalities.
• Writing skills sufficient to develop effective resumes.
• Computer literate with good MS skills to include Word, Excel and PowerPoint.
• Ability to maintain databases and extract appropriate information in report format.

ADDITIONAL REQUIREMENTS:

Valid New York State driver’s license and must have use of a reliable vehicle. 

• Ability to travel daily as needed.
• Work evenings and weekends as needed.
• Must be comfortable with dogs in the workplace.

Job-related Physical Abilities needed in order to perform the job in a satisfactory manner:

Ability to drive and travel in all types of weather conditions.  May sit or stand for long periods of time. Manual dexterity sufficient for constant use of computer keyboard and other office equipment.  Vision sufficient for frequent use of a computer monitor, developing and reading paperwork. 

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

EXPECTATIONS:

All Clear Path for Veterans employees are required to conduct themselves in a professional manner towards others to include but not limited to; Veterans, volunteers, visitors and other Clear Path employees. 

• Ensure that Veterans, volunteers, employees, donors and visitors have a positive experience with Clear Path..
• Supports and promotes the Clear Path mission.
• Adheres to Clear Path for Veterans policies and procedures.
• Promotes teamwork amongst coworkers.
• Meets or exceeds expected performance standards, including consistently reporting to work on time prepared to perform the duties of the position.